GET BACK ON YOUR
BUZZBIKE

Buzzbike is a flexible monthly bike and e-bike subscription. This means for a fixed monthly fee you get your own Buzzbike-CTY or Buzzbike-EZ, plus on-demand repairs, theft repairs and rider support via the App.

We don't have a physical shop so you won't be able to pick up or drop your bike off but we do have a team of dedicated drivers which means you can book a delivery or collection to take place in as little as 48 hours. This doesn't have to be from your home address so as long as you're within our delivery zones we can swing by!

Because we don’t have a physical shop, you’ll need to sign up and book a delivery for us to get a Buzzbike out to you. All of our subscriptions have a 14-day cooling-off period so if it’s not quite the right fit, get in touch with our Rider Happiness team who will help arrange your collection.

Payment for delivery is taken at sign-up, and this is where you’ll pick your delivery date. We charge the first subscription payment the working day before your delivery and from there, your subscription fee will be taken each month on the date your Buzzbike was delivered. If you need to discuss your payments or want to move the monthly billing date just let our Rider Happiness team know and we’ll get on the case!

Absolutely! We do sell discounted cycling essentials such as lights, helmets and phone mounts at sign-up (which are yours to keep!) but if you’re looking for specific accessories and want some suggestions, drop us a line and one of our experts will grab some recommendations for you.

On our rolling subscription, there’s no minimum requirement but all of our subscriptions do have a 30-day notice period. You can cancel your subscription from your account and arrange a collection for a time that works best for you. Our fixed-term subscriptions do have a minimum time commitment depending on which plan you selected at sign-up.